FAQ

Frequently Asked Question

Aerb fabric remover

Q : The fabric shaver doesn't start or works

 

A1: This fabric shaver is equipped with safety protection. If the net cover is not tightened, the lint remover will be locked which resulted in the item will not be started. A2 : The product without enough power will be not started.

Q: One of the little pieces broke and will no longer turn on

A: If you encounter this problem, please contact our customer service and we will send you a new fabric shaver.

Q :  Fabric shaver will not charge A1 : The item does not connect with the power adapter well.

A2 : The charging cable is defective.

Customer Support

US Marketplace

support.us@aerb.com

EU Marketplace

warranty@aerb.com

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